Course Description

• Supply Management is the process of managing flows of goods, services, knowledge and resulting finances into the organization. The goal of this course is to explore the procurement process and how it fits into Supply Management.
• The procurement process extends well beyond the boundaries of the procurement department. For instance, senior management may be heavily involved in selecting supply partners. Similarly, design departments will be heavily involved in choosing key technologies, which will have significant implications in selecting suppliers. However, in most organizations, the procurement department plays an integral role in all major procurement activities, in either a lead or supporting role.
• You will be introduced to the tactical aspects of procurement. This course will provide information and techniques to allow junior to intermediate procurement staff to work more effectively. For those not currently working in a procurement role, the course will help you prepare for one, or allow you to work more effectively with procurement staff.

Course Description

• Integrated logistics is focused on ensuring your customer needs are satisfied through effective management of processes and activities, from the sourcing of materials and services, through the conversion and production phases, then finally to the customer through a distribution network.
• In this course, you will explore the big picture of integrated logistics and recognize that through its evolution, significant value and competitive advantage are realized by those organizations that expend efforts in their logistics activities

Course Description

• Transportation is a critical element to a well-managed supply chain. In this course, you will explore the advantages and limitations of the four main modes of transportation: road, rail, air and water, as well as intermodal transportation and pipelines.
• Additional topics covered include the role of freight forwarders, brokers and integrated transportation companies. You will be introduced to transportation documentation, experience basic load planning, gain an overview of contracts, insurance, customs clearance and letters of credit. The fundamentals of Incoterms 2010 and their impact on buyer-seller responsibility for transportation will also be examined

Course Description

Operations Management is the transformation of goods or services from one state to another to add value for a customer. In this course, you will explore the basic and essential aspects of this field of study at the tactical level.

Topics covered include quality management programs, how operations management strategies are linked with goods and service processes within facilities to achieve a competitive advantage, and the importance of a forecast and its process. Additionally, you will also gain an understanding of resource management and operations scheduling in the context of your organization

Course Description

• Essential to the successful supply chain professional are the competencies of listening skills, spoken and written communication, persuasiveness and the ability to explain complex issues up and down the organization and around the supply chain. Another critical ability is building effective inter-organizational supply chain relationships.
• This course covers how to create and deliver strong presentations and how to be professional in your spoken communications by looking at steak, sizzle and style. Non-verbal communication, such as appearance and body language, are also explored. The course offers guidance on producing clear, concise, compelling reports and written communication, and the course examines the do’s and don’ts in electronic communication today

Course Description

• Negotiation skills are an essential competency for any manager, and especially those responsible for the supply chain management. This course provides you with a roadmap for leading or participating in successful negotiations. You will focus on the entire negotiation process and learn the activities and techniques to be used from the preparation stage to the actual face-to-face negotiations.
• In addition, you will explore the understanding of the other negotiator, responding to power imbalances, as well as looking beyond the deal to build longer-term relationships. Interactive activities, including negotiation simulations and role-playing exercises, allow opportunities to fine-tune your own negotiating skills

Course Description

• Competitive bidding and contract management, if not handled properly, can lead to serious legal and financial consequences for any organization. In this course, you will explore the conditions for successful competitive bidding and the elements of the bidding process, including RFPs and RFQs. You will explore the tools required to turn this into a competitive advantage for your enterprise.
• Additionally, you will examine electronic tendering, types of contracts and contract law, writing contract terms and how to manage a contract from performance review to dispute resolution and termination

Course Description

Knowing how to read financial statements and how decisions are made will enhance your abilities to analyze accounting and financial information in a business environment, and to better communicate the impact of supply chain issues to senior leaders.

This course will provide a comprehensive overview of how finance impacts supply management. You will focus on practical accounting and financial skills by learning the basic terminology for accounting and finance in supply management. Additionally, the principles of accounting and budgeting and using key ratios to interpret financial information will be introduced.

In order to understand the context for numerical analysis, some background and theory of business operations will be covered. You will also gain an understanding of how supply management practitioners make a business case for an investment and evaluate investment opportunities.

Course Description

In this course, you will learn the role and purpose of marketing with a special emphasis on how marketing drives supply management. You will explore the differences between marketing and sales, marketing products and services, as well as B2B and B2C marketing. Other key topics include market research, understanding your competition, market segmentation and market selection, the marketing mix ("4 Ps" of product, pricing, place and promotion). Strategies for market leaders and market followers will also be outlined

Course Description

• Every department has a critical role to play in delivering on an organization's strategy. This course provides an overview of strategic planning in an organization and the basic elements of strategic analysis (SWOT). You will be introduced to developing business plans that address supply management goals and objectives with an emphasis on understanding how business plans and supply management goals and objectives influence the financial metrics a business uses to track its performance. This correlation to tracking financial performance is paramount, as it is the universal operating metric adopted by all business organizations.
• The Porter 5-forces model for analyzing the competitive environment will be introduced with topics covering critical success factors, strategic maps and company positioning, and strategic models (low-cost, differentiation, niche). You will discuss how to develop a strategic plan in a supply management role and the linkages between the strategic plan and a budget